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Join date: Dec 1, 2023
Posts (3)
Jun 8, 2026 ∙ 2 min
AI isn't your buddy. It's a business tool.
Personality-first AI optimizes for the wrong thing. Leaving your customer with a warm, fuzzy feeling isn't your primary desired business outcome. I promise that if the AI makes your customers' lives easier, they'll like it just fine.
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May 20, 2026 ∙ 3 min
One of Our Clients Got a Free Fortune 500 Phone System.
Oh, and a Security Vulnerability that Nearly Destroyed Their Business. For one of our clients, a small embroidery company, the word “free” proved irresistible. For many businesses, “free” can override good business sense and land them in hot water. The company got wind that a massive corporate business was refreshing their technology stack and offloading the old equipment. They’d get a business-grade phone system, enterprise hardware and more that can cost a fortune new. The embroidery...
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May 12, 2026 ∙ 3 min
You Can't Fix What You Can't See: How a 13-Location Insurance Agency Found $100K in Hidden Revenue
For insurance companies, every missed call is a policy that walks out the door. That's a math problem.
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Clay Colvin
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